Updates on New Security Contact Numbers

Dear Residents and Owners of Villa Wangsamas,

Please be informed that the new security supervisor contacts are as per below:-

Day shift: Mr. Prakash +6016 901 2951

Night shift: Mr. Puspa +6011 3109 3902

Let us together welcome Special Squad Security Services Sdn. Bhd. team to Villa Wangsamas.

Thank you for your kind attention.

Management Services.

For and on behalf of Villa Wangsamas Condominium MC.

Constructing the Security Control Centre

The Residents of Villa Wangsamas Condominium,

In the run up to the Changing of the Guards, the relocation of CCTV system from its obscure position to a new Security Control Centre (SCC) by the new security services company, Dansyia Technology Sdn. Bhd., has commenced.

The SCC  shall occupy the ground floor lobby area of the Clubhouse, behind the Sundry Store and shall look like this.



The work is scheduled for 6 weeks, with a target end completion date of March 31^st 2016.

There are 2 Notices in respect of the SCC construction.

March 23, 2016 – 9:30 am to 12:30 pm

1) Drilling a new conduit hole in the floor of the Clubhouse to cater for new network and CCTV cables.

March 24, 2016 – 10:30 am to 11:30 am

2) An electricity supply interruption to Al Ehsan Restaurant to cater for the relocation of DB Boxes.

The Management and Dansyia Technology would like to apologise for any inconveniences due to the above works and appreciates the cooperation from all Residents of Villa Wangsamas.

Thank you

Chairman | Management Committee

Villa Wangsamas Condominium Management Corporation

Changing of the Guards on 31st March 2016

Dear Residents of Villa Wangsamas Condominium

1. The current security company has served Villa Wangsamas well with very few exceptions; cases of vandalism was not reported involving resident’s and common properties.

2. They have been with us for more than 2 years but familiarity has its setbacks.

3. They have requested for a big increase in fees, together with GST, it becomes too expensive.

We also have invested heavily on CCTVs for the past years but it is hardly being put to use nor maintained.

The MC therefore agreed and called for proposals to utilize the CCTVs and the provision of security guards.
1. The new security company will provide an integrated security solution

        a. Making use of the CCTVs system

        b. Upgrading and maintaining the CCTVs

        c. Provide the security guards to man the gates and patrol the Villa

2. The MC has also secured a slightly lower monthly fees than current one, locked for two years.

With the changing of the guards, we look forward to a more secured and a safer place for the Residents of Villa Wangsamas.

“Togetherness for the betterment of our Villa”

Thank you.

Azimi Mohd Salleh

Chairman
Villa Wangsamas Condominium Management Corporation Committee

SAFETY PRECAUTIONS TO PREVENT BREAK-INS.

Dear Valued Residents,

Please be informed that a recent break-in occurred at Block D - Level 10; whereby the burglar managed to get in through the wet-kitchen window and stole quite a lot of valuable items such as cash and electronic gadgets.

In view of this, we urge you to be more alert when leaving your Unit, and to take precautions in making sure all windows are locked properly and, do use heavy duty pad-locks for the front-gate and door too, in order to minimize it being picked open. Lastly, do advise and ensure that your visitors and/or, contractors comply with the registration procedure upon entering Villa Wangsamas Condominium at all times, to prevent such incidents recurring.

Thank you for your attention and action.

For and behalf of the Villa Wangsamas Management Corporation.

The Management.

Car Stickers for 2015/2016

Please be informed that Villa Wangsamas Car Stickers for Year 2015/2016 are now ready for collection at the Management Office starting from 2^nd March 2015.

The new stickers are issued to Residents ‘Free of Charge’ from now until 3^rd May 2015. The stickers will be chargeable at RM10/- per sticker as from 4^th May 2015.

Please note that the new Car Stickers will only be issued to Residents who have no outstanding payment due to the Management.

All Residents must ensure that their Car Sticker is displayed prominently on the front windscreen at all times for convenient identification purposes, otherwise the vehicle shall be subject to being checked by Security.

Residents are reminded that they must to park their cars in their designated car park lot with this valid Car Sticker displayed, to avoid it being clamped.

To obtain the Car Sticker, kindly drop by the Management Office and fill up the relevant application Form.

An FAQ has been produced to help answer some of the common questions.
Your kind attention and cooperation is much appreciated.
Thank you.

Management Services
For and On behalf of Villa Wangsamas JMB

UPDATE ON OUTDOOR VISITOR PARKING AT PHASE 2, VISITORS’ VEHICLE PASS & PICK-UP/DROP-OFF

Dear Residents

Further to our Notice dated 6 January 2015 on the above matter, we are pleased to share the following updates:-

Outdoor Visitor Parking at Phase 2

The Outdoor Visitor Parking at Towers A, B, C & D has now been fully restored.

Control measures and bay numbering have been put in place to improve management of the bays and these measures will be rolled out to all Visitor spaces over the coming weeks.

Please note that the 13 outdoor bays will be given on a first-come-first-serve basis.



If there is no outdoor parking available then Visitors will be asked to proceed to Gate 1 and then directed to park at P3.

Residents who wish their Visitors to park at these bays for special events or functions will need to make a reservation with Management. The Visitor’s name, residents contact details and details of the vehicle will need to be furnished i.e. the vehicle make, registration number and expected date and time of arrival.

Please be reminded that Visitor parking is for a maximum 48 hours only.

Visitors’ Vehicle Passes

Visitors’ Vehicle Passes for Phase 2 are now numbered and coloured to synchronise with the allotted bay and colour code of the parking area. On the reverse of the new passes is the Parking Bay & Tower Directions Map to guide Visitors to the exact parking bay and to the Tower they are visiting.

Residents are hereby reminded to collect their Visitors at the Tower Lobby.

New Passes for other Visitor parking areas will be implemented in the coming weeks.

Pick-Up / Drop-Off Parking Bays

Eleven (11) additional Pick-Up/Drop-Off parking bays at Tower entrances are now in operation – three (3) each between Towers A & B, C & D and H & J, and two (2) at Tower E.

Towers G & F will have several of the existing bays will be reserved for pick up and drop off.

A maximum time of 20 minutes is allowed, and the Tower Guards have been instructed to clamp vehicles that exceed the permitted time limit.


Further updates on other parking-related initiatives shall be shared in due course. In the meantime we call for your patience, understanding and support to enable us to complete the parking improvements.

Thank you.

Regards,
Villa Wangsamas JMC

ACTIVATION OF TOWER ACCESS CONTROL

Kindly be informed that the Tower Access Control System is now fully installed at all Towers, covering all entry / exit points and staircases.

The system will be activated from:

Thursday 18 December 2014

​Residents are required to use their Access Card to enter their Tower. Your Access Card must be treated just as important as your house keys and must be carried with you whenever you leave your house.


Residents without Access Cards or with faulty Access Cards are required to contact a Security Supervisor at Gate 1 or 2 for assistance and then report the issue to Management Office within 48 hours.

Your Visitors will need to be collected from your Tower Lobby or Linkbridge Gate. It is therefore important that you inform your visitors to notify you of their arrival to ensure that they are not inconvenienced. Residents/Visitors who need assistance must contact Security via the dedicated hotline.

Our Security Officers have been instructed NOT to open any doors for Residents ​ or Visitors.

Fast Food, Grocery, Flower, Laundry, Courier Service & Bulky Items Delivery will be accompanied by Security to your unit whilst the intercom is out of service.

We trust these procedures will help to enhance the security of our homes and, as such, your kind attention, understanding and cooperation are necessary to avoid any inconvenience.
​
Thank you.
​
Villa Wangsamas JMB

Installation of Additional Surge Protection Devices (SPD)

Please be informed, we’ll be installing additional SPD’s for the card access system at Post 1 Guardhouse, Block H controller & Management office to protect the system from power surges during electrical storms.

The works schedule is as follow:-

Post 1 Guardhouse - 1^st & 2^nd December 2014 (Mon & Tue)
Entry & Exit Barrier gates will be manually controlled by guards

Block H controller & Management office - 3^rd December 2014 (Wed)

Block H controller - 4^th December 2014 (Thur)
Lift access card reader will be shut off so please call for lift without using your card



Thank You
Management services

Security Contact Details

Please be advised that there has been several changes of security personnel. Please update your contact records to reflect the current organisation

Full details are available on the Security Team page

SKATE BOARD / FOOTBALL / CYCLING

Dear Valued Residents,

SKATE BOARD / FOOTBALL / CYCLING - COMMON AREAS 

Please be reminded that children are strictly not allowed to use their skate boards, bicycles play football or any other ball games at the common areas (i.e. driveways, swimming pool, lobbies and corridors). 

The above activities are both dangerous and a nuisance; and are prohibited under the house rules.

Our security guards have been instructed to ensure these guidelines are followed and will confiscate any skate boards, footballs, bicycles etc. of those children who do not conform. Confiscated items will be kept in the Management Office and will need to be claimed by the children’s parents.

Any offenders may have their photo displayed on the notice board or blog.

Your kind attention and cooperation on this matter is sought for the common good of all and will be much appreciated.

Thank you.

Management Services
for and on behalf of
VILLA WANGSAMAS JMC

Security Informatiom

The Security page on this blog site has been updated and in addition to listing the names and numbers of the guards it now also contains the org charts.

Please ensure that you print out and/or store their numbers in your phone for emergency use

Lobby Door/Linkbridge Gates Access Control Update

Its been some time since a formal update on the lobby doors/linkbridge gates project has been made although adhoc updates have been made via the Facebook group.

Following many unfortunate delays and some design modifications, the ironwork and access control system has been installed and is currently undergoing testing to iron out any issues.

Additional signage has been installed at all doors and gates with the Security team contact number listed should anybody require assistance.

Unfortunately we have found that in several blocks the lobby area plaster ceiling is sagging and interfering with the doors. As a result we will need to rectify this before the system can be switched on and we are hopeful to get this completed in the new few weeks.

Several residents have raised concerns over the lack safety markings on the doors and we can confirm that these will be fitted before the system goes live.

**Update 14/10**
Unfortunately the quotations presented to the JMC did not contain the required dimensions/quantity and delays have occurred in sourcing a quote from some other suggested contractors. The JMC are extremely frustrated with the situation and are pressing the Management Office team to get this resolved asap.

Motorcycle Lane Official Launch

Dear Residents,

To address the current security and safety issue with Motorcycles, the JMB approved the installation of a motorcycle entry and exit lane during the 4^th AGM.

Following an extended period of testing and upgrades to the power supply at Gate 1, we are pleased to announce that effective Monday, 18 August 2014, registration will be opened for Motorcycle Access Card.

Access via the motorcycle lane will require either an existing yellow car access card or a new motorcycle lane access card at a cost of RM10 each.

As a gesture of goodwill, during the launch period from 18 August-17 September, the card fee of RM10 each will be waived.

A detailed FAQ is available for download

Effective 18 September 2014, the following controls for Motorcycle entry will be strictly enforced:

• Motorcyclists with a yellow car access card may continue to enter and exit at any Gate.
• Motorcyclists with a blue motorcycle access card will only be able to enter/exit via the dedicated motorcycle lanes at Gate 1.
• Visitors on motorcycle requiring parking or residents on motorcycle without the blue motorcycle access card or yellow car access card will need to register at Gate 1 to enter and will not be permitted to enter/exit via Gate 2 and Gate 3 respectively.
• Delivery/Drop Off/Pickup for Towers A-D are permitted via Gate 2, as per current rules
• Please note that the following terms and conditions will apply:
• Applicant should not be a unit defaulter
• Motorcycle access card cost RM10 each [Fee will be waived for registration between 18 August - 17 September]

Residents’ safety and security are of our utmost concern, your attention and full cooperation on the above matter is appreciated.

Official Launch Of Gate 1 VW TAG Fast Lane

Dear Residents,

Following an extended period of testing and upgrades to the power supply at Gate 1, we are pleased to announce that effective Monday, 18 August 2014 registration will be opened for residents who wish to purchase the “VW TAG” transponder for use at Gate 1.

VW TAG is a long range card reader solution that will allow residents to enter via separate lane at Gate 1 and exit without the need to open the window in a similar way to the Smart Tag system used at many highway tolls.

A new slim heat resistant access card is required and these cards are fully compatible with all existing entry/exit/lobby/grille/gym/lift access card points.

The old parking cards will need to be exchanged for the new slim type access card during registration.

As gesture of goodwill, during the launch period from 18 August-30 August, the card exchange fee of RM10 each will be waived for residents purchasing the VW TAG solution.

Residents who do not wish to use the VW TAG fast lane (Lane 1) may continue to enter using the existing lane (Lane 2) with their existing yellow colour car access card. To exit from Gate 1, the same lane (Lane 3) will be used by both VW TAG and yellow colour cards.

A FAQ has been produced to provide further information regarding the system

Please note that the following terms and conditions will apply:

• Applicant should not be a unit defaulter
• Each Transponder costs RM70
• New slim heat resistant cards cost RM10 each (old card return/exchange on a 1:1 basis) [RM10 will be waived for registration between 18 August – 30 August]
• Failure to present the old card for exchange will incur a lost card fee of RM50 and the old card will be deactivated
• VW TAG is open to all residents from all Blocks

Residents’ safety and security are of our utmost concern and your attention and full cooperation on the above matter is appreciated.

Security Update 01/08/14

We regret to inform you that Guardhouse 1 was subjected to a robbery in the early hours of Wednesday morning.

Several people entered the guardhouse and robbed the guards whilst a number of the gang were waiting outside in the road.

Following this serious incident the guardhouse security has been tightened and residents are reminded that they cannot enter the guardhouse.

A neighbouring condo also encountered a similar robbery last week and the police are investigating these cases.

Following the above incident as well as a recent burglary we wish to reassure all residents that all aspects of security are being reviewed and some pertinent points to highlight are:

• To improve visitor management all visitors requiring a car park space will be directed to enter and exit via Gate 1
• All blocks are now covered by working CCTV which provide good coverage of all entry and exit points 
• Additional cameras are currently being installed to further boost security
• Requirements for the new PABX based intercom system are almost finalised following which a tender process will be initiated
• Solutions to some of the language issues with guards are being investigated
• A security improvement plan will be produced by our security company
• Motorcycle access control is due to be implemented very soon via the dedicated lane at Gate 1

If anybody has any information regarding the guardhouse robbery or the recent burglary in Tower C  then please contact the police or the management office.

VEHICLE ENTRY AT GATE 1,2 & 3

Residents are reminded that visitors requiring parking must enter via our primary guardhouse at Gate 1.

All residents are required to use a vehicle access card to enter/exit our car park and those without a card will be treated as a visitor. Recently there have been several instances of both visitors and residents without valid access cards trying to gain access to the car park complex via Gate 2.

The system has been in place for some time however strict enforcement of this rule will be in effect from 15 August 2014

1. Residents found without vehicle access cards are no longer be permitted to enter via Gate 2 will be required to proceed to Gate 1 for entry
2. Gate 3 exit is strictly for residents with valid access cards. All other vehicles will need to exit via Gate 1
3. All Visitors requiring parking must enter via Gate 1 with the exception of drop off/pick up’s for Tower A,B,C,D, and Gate 2 will no longer allow entry to visitor parking
4. Pedestrian visitors may enter and exit at Gates 1 & 2

Your attention on the above mentioned matter is appreciated we trust you would render your cooperation with our sentry guards who are enforcing the visitor rules.

Management Services

Gate 1 VW Tag Update

We are pleased to confirm that following an extended test with a number of residents, the VW Tag lane and transponder solution at Gate 1 was a success.

Unfortunately as the final preparations were being made to launch this several lightning strikes occurred over a period of a few weeks which damaged the system along with other items at Gate 1. The repairs to the circuit boards can take in excess of a week, with the system in-operable during this time.

Gate 1 seems to encounter a disproportionally high number of power surges and owing to the impact and that this would have to the operation of the VW Tag system and to prevent damage to the other electrical items we are currently working to fit a heavy duty surge protector to the main distribution box at the guardhouse.

We apologise for the delay in commissioning the system however we must ensure that post commissioning the system is reliable for residents.

The JMC are currently awaiting quotes from several electrical contractors and will endeavour to expedite the works so that VW Tag can be launched.

Updated Security Contacts

The contact details for the security team have been updated and the latest details can be found always be found here: Villa Wangsamas Security Details 


Please be informed that we have a security hotline to contact our security: 

24 HOURS A DAY – 017-3948595 

Alternatively, please call the following lines if you cannot access the above number

DAY
RAJ - 016-2242694
PRAKASH - 016-9715085
GOBINDA - 016-3494815

NIGHT 
SANTA - 016-3495714
MANOJ - 019-3246542
BISHNU - 016-3260295

Thank You
Management Services

Change of Security Company

Following the recent announcement regarding the appointment of Versatile Security, we are pleased to announce the handover date was brought forwarded and new guards are now on site.

Please bear with us whilst the new company aquaints itself with our site.

The emergency contact details will be updated over the next few days however in the interim you can contact Narayan on 019 212 1585

Linkbridge Gates, CCTV and Lobby Door Update - 16 Dec

We are pleased to announce that the contractor for the Ironwork and lobby doors has finally be appointed and work should commence in the next 2 weeks.

The CCTV covering these many points is now operational although some adjustments will probably be needed once the everything is installed.

Once everything is installed it will ensure a greater level of access control to each block and hopefully provide a much safer environment for us to live in.