Contacting the JMC

During the last AGM the JMB members in attendance elected a total of 10 JMC members. Following the resignation of 2 council members in 2014 there are currently 8 serving JMC members and their details can be found on the blog site. 

JMC members are parcel owners and all of the current committee reside at Villa Wangsamas. The role of the JMC is voluntary and unpaid and the VW JMC receive no allowance unlike some JMC’s.

If you don’t personally know any JMC members then there are several ways to contact them:

1. Email to: vwm.jmc@gmail.com Please ensure that you include your name and unit number in the correspondence 
2. Write to them via the Management Office
3. Contact the Management Office and request their assistance in setting up a meeting 

Some JMC members from time to time try and participate on social media sites such as Facebook however formal complaints and feedback must be sent to the JMC via the official channels.

The JMC value all constructive, objective feedback so it's imperative that the correct channels are followed otherwise comments on Facebook etc may not receive the response required.

Thank you for your cooperation

Car Park Signage/Flow/Visitors Parking Update

Further to the earlier announcements at the beginning of January regarding the new car park signage, traffic flow and visitors parking, we are pleased to inform you that the works have recently commenced with new signs appearing on levels P1 and P2.


The road markings will be revised and refreshed in the near future along with the numbering and colour coding of the visitors parking on levels P5 and P3.

Additional traffic management measures in the form of speed bumps and poles are being installed to help improve safety within the car park area.

A rough sketch of the new flow can be downloaded from the blog. If any residents would like to volunteer to redraw the parking flow in Autocad or similar then please contact the JMC ASAP.

The new visitors parking cards which will be assigned to a bay and a map are almost finalised and a draft can be seen below:



 
The new 20 minute max pick-up/drop-off bays outside each Tower are currently being installed outside this week and once all the signage is ready these will be implemented.

The works are expected to take several more weeks and whilst these are taking place please continue to take extra care when driving in the car park and always remember to practise safe driving by switching on your headlights, being vigilant and not speeding.
 
It would appear that many residents failed to read the previous notice which announced that the outdoor visitors parking at Towers A,B,C,D would be reintroduced soon and the JMC/MO are in the process of finalising the bay numbering, pass tagging and operational procedures.
 
The amount of workload in these parking-related initiatives is immense and very intricate as we have a very large premise which requires a highly amount of planning. Rest assured, we are doing our best to ensure all relevant aspects are being looked into.
 
We understand your frustration regarding the time taken to complete the work. All JMC time is voluntary this and a lot of time has been invested in this project and we therefore appreciate your patience, cooperation and support.

Thank you.

Villa Wangsamas JMC

Contacting the Management Office

All Residents are actively encouraged to demonstrate a sense of community spirit and directly report any problems that they find to the Management Office without delay.

In addition to visiting the office in person Residents can email the Management Office team or call either the fixed line or the Building Manager.  The latest contact details and staff list can be found on the blog site.

It has been noted that some Residents are writing comments on the unofficial Facebook group addressed to the Management Office.

Please note that the Management Office are not on Facebook and the posting of such feedback on the group will likely lead to a delay in resolving issues or even reports getting missed.

Please be reminded that all feedback must include your name, unit number and contact details.

The feasibility of an online Residents portal is being looked into which would allow Residents to report and track issues,  view their service charge account and other important information. 

More information will be shared once the evaluation is complete and any feedback would be welcome.

Thank you for your cooperation.

Public Holidays - Office Closed

Please be informed that the management office will be closed on Monday 2nd February 2015 for Federal Territory Day (replaces Sunday 1st February 2015) and Tuesday 3rd February 2015 for Thaipusam day.

The office will resume operation on Wednesday 4th February 2015.

2015 Fire Insurance

For 2015 we are please to inform JMB members that we have appointed Etitqa Takaful as our insurance provider and 2015 Fire Insurance Certificate.

All residents who have updated their maintenance and insurance payments can collect their 2015  certificate at the management office with immediate effect.

For any further inquiries please don’t hesitate to call the Management office at 03-4149-7233

REMOVAL AND DISPOSAL OF HEAVY OR BULKY ITEMS

Kindly take note that for the removal and disposal of heavy or bulky items, Residents are to directly contact our new Cleaning Services Company as follows:

Name of Company : Super Sakura Sdn. Bhd. 
Telephone : 016 - 668 5706 
Contact Person : En. Abdul Azis 

In line with Section 12.2 of the House Rules, Residents are NOT to place the items in any part of the common area, including the rubbish rooms, “…..that might result in an untidy, unclean and unsightly appearance or cause inconveniences to other Residents.” As such, the items are to remain in the Resident’s unit until they are collected. 

In addition as per Section 13 of the House Rules on Refuse Disposal, a fine of RM200 will be imposed on Residents who do not comply with the above guideline. 

The cost of removal and disposal will depend on the nature of the items, and shall be borne by the Resident.

 Thank you.
 Management Services

New Cleaning Services Company

Kindly be informed that w.e.f. 01 February 2015 a new Cleaning Services company, with details as below, will be taking over the services from the existing company.

They have been selected after undergoing a tender selection process in November last year.

Name of Company : Super Sakura Sdn. Bhd.
Operations Manager : En. Abdul Azis
Telephone : 016-668 5706 / 03-7982 4431

In the meantime they are available to undertake heavy and bulky items removal at a fee should any Resident require the service.

Thank you. Management Services

PARKING RELATED INITIATIVES

Consistent with the efforts to improve the traffic flow in our carpark complex, other parking-related initiatives will soon be rolled out, aimed at improving the overall parking management in our Condominiums.

1. Internal Visitor Parking in the carpark complex will be allocated at Level P3 and P5, with a single entry and exit point via Gate 1. The parking bays will be numbered and colour-coded to ease identification; Red for P3 and Blue for P5. Priority to park at P3 will be given to Visitors of Towers A, B, C and D to facilitate collection of the Visitors by Unit Residents. 


2. External Visitor Parking will be reintroduced outside Towers A-D to complement the existing parking outside Towers E-J. These spaces will be made available on a first-come-first-serve basis. Residents who wish their Visitors to park at these spaces will need to check with the Management Office on the availability and make a booking, furnishing the vehicle make, registration number and expected time of arrival. This booking shall only be valid for the day, and no advanced booking shall be allowed, except for Sundays and Public Holidays. Green colour code will be given for the External Visitor Parking at Towers A-D and Yellow for E-J. 


3. Visitors’ Vehicle Passes will be updated to reflect the changes – they will be colour-coded accordingly and numbered to facilitate Visitors to the respective Parking Level / Area and Visitors’ Parking Bay. On the reverse of the Passes will be the Parking Bay & Tower Directions Map to guide Visitors to the exact parking bay and to indicate the direction of the Tower they are visiting. 


4. A limited number of Pick-Up / Drop-Off parking bays will be introduced at the Tower entrance to facilitate the service. A maximum time of 20 minutes will be given, and the Tower Guards will be empowered to clamp vehicles that exceed the permitted time limit. 

The above initiatives are all in their final stages of being implemented, and we are working towards making this the soonest possible. In the meantime we call for your patience, understanding and support to enable a smooth realisation of the efforts.

Warm Regards,
Villa Wangsamas JMB

NEW TRAFFIC FLOW AT CARPARK COMPLEX

Kindly be informed that we are currently undertaking efforts to improve the traffic flow at our Car park Complex to make it more practical, logical and safer. New signage, speed bumps and flexible poles are in the process of being installed at P1.

The changes are being implemented floor by floor in order to enable us to make necessary changes should the need arise.

This effort is being taken after feedback from concerned Residents over the past years who felt that the current flow is confusing, not practical and, to a certain extent, unsafe. Since then reasonable due diligent studies have been conducted to ensure that the changes will have minimal impact on Residents.

Corresponding efforts will also be undertaken to change the floor arrows to align them with the new signage; however this will take some time due to the condition of the floor surface which requires heavy-duty cleaning.

We trust the changes that are being implemented are in the best interest of Residents, and would very much appreciate your understanding and cooperation to ensure a smooth implementation.

Thank you.
Villa Wangsamas JMB

Public Holiday - Management Office Closed

Please be informed that the management office will be closed on Saturday 3rd January 2015 for Prophet Muhammad’s birthday and will resume operation on Monday 5th January 2015.