Wednesday, January 28, 2015

Contacting the Management Office

All Residents are actively encouraged to demonstrate a sense of community spirit and directly report any problems that they find to the Management Office without delay.

In addition to visiting the office in person Residents can email the Management Office team or call either the fixed line or the Building Manager.  The latest contact details and staff list can be found on the blog site.

It has been noted that some Residents are writing comments on the unofficial Facebook group addressed to the Management Office.

Please note that the Management Office are not on Facebook and the posting of such feedback on the group will likely lead to a delay in resolving issues or even reports getting missed.

Please be reminded that all feedback must include your name, unit number and contact details.

The feasibility of an online Residents portal is being looked into which would allow Residents to report and track issues,  view their service charge account and other important information. 

More information will be shared once the evaluation is complete and any feedback would be welcome.

Thank you for your cooperation.

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