28th December 2011
Dear Residents,
RE : ASTRO SERVICE DISRUPTION
Kindly be informed that the Astro service for Block F and Block J was interrupted due to the centralizer Astro brackets being broken by strong winds.
Immediate action was taken on Tuesday 27/12/2011 to order the broken parts and installation of the new parts will be on Wednesday 28/12/2011.
Completion of installation will be on Wednesday itself and after which the contractor will fine tune the signal.
The Contractor has given residents 5 days to come forward to Management office to report any service disruptions, kindly contact the management office and provide name of resident, unit number, contact number and type of service disruption to us.
Thank you.
The Management Office
Hi MO,
ReplyDeleteAppreciate the efforts put in to rectify the problem.
But I got to say that it was not an "immediate" action as some of the residents already complained starting from Sunday and Monday itself, yet we can only get the problem fixed on Wednesday.
I think our Emergency Maintenance guys such as Bakri, Arun, should be more pro-active in dealing such situation in future.
Anson
Hi,
ReplyDeleteBlock G had also experienced signal interruptions on Mon (26th) and Tue (27th). I hope the contractor had checked the components on our block as well.
Thanks.
Please can you check with the management office
ReplyDelete