Wednesday, March 27, 2013

Access Card System Update

Please be informed that to help improve security, “Rresident Access Cards” can now only be used to access residents home blocks only and will not allow entry to other blocks.

The updating of residents access card data is still ongoing and any inconvenience caused by the updating is very much regretted.

Below are some frequently asked questions:

What do i do if my card does not work?
Call the management office for rectification during office hours. Outside of these times please contact security

How do i visit my friends who stay in other blocks?
Ask the host to collect you from the lift lobby or to obtain assistance from our guards at the lobby

I rent a car park space at a different block and have difficulty getting the lift at my block?
Providing that the owner has registered then please come to the management office to activate your card for your block and please remember to bring along your parking space rental agreement for verification

I have registered earlier and my card still does not work?
your data particulars provided could be incorrect. Please verify with the management asap.












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